A complaint to the Texas State Board of Dental Examiners (TSBDE) can result in the suspension or revocation of your license to practice dentistry. It also comes with stress and uncertainty as a result of the potentially devastating consequences to your livelihood.
Dental professionals licensed to practice in Texas should be familiar with the Dental Practice Act and the TSBDE’s Rules and Regulations in order to guard against the filing of complaints. They should also be familiar with the six categories of complaints under the Texas Administrative Code, which include:
- Quality of Care: the failure to treat a patient in accordance with the dentistry or dental hygiene standard of care. This standard of care is generally defined as conducting a practice in the manner of a reasonable and prudent dentist under similar circumstances.
- Sanitation: the failure to maintain a sanitary dental office. This includes proper sterilization, disinfection, and infection control procedures.
- Professional Conduct: any violations arising in the daily practice of dentistry. Professional conduct includes honesty, integrity, and fair dealing.
- Administration: the failure to adhere to the administrative requirements imposed by the Dental Practice Act and the TSBDE’s Rules. This includes the maintenance of adequate patient records.
- Dental Laboratories: any violations of the Dental Practice Act or the TSBDE’s Rules in the operation of a dental laboratory. Specific rules, including registration and staffing requirements, are prescribed for the operation of a dental laboratory.
- Business Promotion: any violations relating to obtaining business, such as solicitation, referrals, or gift schemes, which are prohibited, or advertising, which may not be false or misleading.
Complaints are divided into two classes of priority. Priority 1 means that the allegations are more serious, including those involving patient mortality or morbidity, sanitation, or practice without a license. Priority 2 means that the allegations are less serious, and include record-keeping and advertising violations.
If you have been notified that a complaint has been filed against you with the TSBDE, you have the right to be represented by an attorney. Contact experienced Texas professional license attorney Oscar San Miguel to protect your license and your livelihood.