TSB of Social Worker Examiners
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The Texas State Board of Social Worker Examiners (TSBSWE) regulates the profession of Social Work in Texas. The TSBSWE is a state agency with rule making authority governed by a nine member board appointed by the Governor, and is administratively attached to the Texas Department of State Health Services.
What happens if someone files a complaint against you?
If a complaint is filed against you alleging that you have violated licensing regulations, you will be notified by the board and given an opportunity to respond to the allegations. The board will investigate the complaint by contacting all parties who may have relevant information. Once the investigation is completed, a report is given to the Ethics Committee of the board, who determines whether a violation has been proven.
What actions might the board take following a complaint?
If the Board determines that licensing regulations have been violated, the Board may issue a letter of reprimand or deny, suspend, probate, or revoke licensure.
You have the right to request an administrative review. If you are not satisfied with the results of the administrative review you have the right to an hearing before an Administrative Law Judge at which you may present evidence, call witnesses, and cross-examine witnesses called by the department.
Anyone can file a complaint against you. Familiarize yourself with the licensing law and regulations, including the code of ethics. Offer services only within your area of expertise. Refer those clients who need other services. Develop a clear, written agreement with the client covering the nature and conditions of the services to be provided. Maintain and discuss with the client an ongoing plan of service that is amended as necessary. Document termination of services and make referrals where appropriate.
Should you receive a Notice of Complaint from your board, early involvement by experienced legal representation is a crucial element to a successful outcome!
The Texas State Board of Social Worker Examiners (TSBSWE) adopted new rules. See 22 Texas Administrative Code, Chapter 781, concerning the licensure and regulation of social workers effective February 21, 2008.